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Privacy Policy
J Schatz is committed to respecting your privacy. We use the information we collect about you to process orders. We will not sell or disclose any information that identifies you to a third party if requested. In addition, when you place an order with J Schatz your personal information and credit card information are safe. We use cookies only to record the visitor's session information (such as the visitor's shopping selections when ordering). When a visitor gives us an e-mail address while placing an order, or when visitors send us e-mail correspondence, we retain the visitor's e-mail address. We contact visitors by their e-mail address to confirm an on-line order, or to respond to a sender's e-mail query. Visitor's may join the J Schatz Email List to receive periodic Email from J Schatz. Visitors who give us their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed online.


Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology through Authorize.net. All of your personal information including your credit card information and sign-in password are stored in encrypted format at all times.


Contact Information
Email
Send any questions or comments to: Info@JSchatz.com

Telephone
Phone orders or questions please call us:
U.S. 866-344-5267
Internationally 607-656-5634
9:00 a.m. to 6:00 p.m. EST. Monday through Friday


Mail
Our mailing address and location if you wish to visit:
J Schatz
5 South Chenango St.
Greene, NY 13778


Wonder-Certified™ 100% Satisfaction Guarantee
We certify that the products we make are inspired by wonder. Each day we arrive at the studio motivated to work hard and create exceptional pieces of ceramic ware. We live to capture beauty, be surprised, and solve creative problems with innovative designs. Most importantly, we love what we do. 20,000 wonder-certified ceramic products have been sold since 2004 to satisfied customers throughout all fifty states and in 14 countries around the world. Handmade with wonder in our New York studio one at a time. We guarantee that you will be satisfied with your wonder-certified J Schatz purchase. We will refund 100% of the product cost if you are not satisfied with your product for any reason. If unsatisfied, notify J Schatz within five business days of receipt of goods and return the goods in the original package without damage. We will refund your money after we receive the goods in the original package without damage. You will only be responsible for return shipping charges.


Shipping Information
J Schatz ships domestically with Fed Ex and Fed Ex Smart Post (picked up by Fed Ex and delivered by the USPS), and internationally with Fed Ex and USPS (except Canada, we ship USPS only). Orders placed by 1:00PM EST Mon.-Fri. will ship the same day. Orders placed after 1:00PM and on weekends will ship the next business day. You may select free ground shipping via Fed Ex Smart Post on all orders shipped within the continental U.S. You may ship using any priority service offered. To ensure the safe arrival of your product we carefully package it in a sturdy box with appropriate cushioning that is recyclable and biodegradable.


Replacement Parts
Replacement parts for some of our product lines may be ordered directly here: Replacement Parts
If you don't find the part you are looking for listed on this page please contact us directly by phone or email.


Trademarks & Patents
The names Egg Banks, Egg Bird Feeders, Egg Bird Houses, Egg Lamps, J Schatz, Mobile Bird Feeders, Nut Bird Houses, and Wonder-Certified are registered trademarks of The Office Of Jim Schatz, Inc. Egg Bird Feeders are protected under U.S. Patent #D566,344. Egg Bird Houses are protected under U.S. Patent #D683,081. Hummingbird Feeders are protected under U.S. Patent #D652,175.


Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All orders are transmitted over secure Internet connections using the latest SSL (Secure Sockets Layer) encryption technology through Authorize.net. All of your personal information, including your credit card information, is stored in an encrypted format at all times. There is no heartbleed virus vulnerability.


Distribution
If you are interested in re-selling J Schatz products at your retail location, please contact us. Unauthorized re-selling violates J Schatz's legal rights. Displaying J Schatz copyrighted material in advertisements is also a violation of J Schatz's legal rights under the federal Copyright Act.


Applicable Laws
This Web site is owned and controlled by J Schatz from its offices within the State of New York, United States of America. By accessing this Web site, both you and J Schatz agree that the statutes and laws of the State of New York, without regard to conflict of laws, will apply to all matters relating to use of this Web site. In addition, you agree to the exclusive personal jurisdiction and venue of the Superior Court of Chenango County and the United States District Court of New York. Visitors to this Web site are responsible for their own compliance with local laws regarding Web site use and access.


©2014 J Schatz. All Rights Reserved.
All products in this web site are produced from original artwork. All copyright and trademark rights in the distinctive appearance of these products are owned by J Schatz.


J Schatz - Made In New York, Wonder-Certified
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©2014 J Schatz. All Rights Reserved.